Shipping policy

Order Processing Time Every item in our shop is 3D printed to order with care and precision. Because of this, please allow 3 to 5 business days for your order to be printed, cleaned, packed, and processed before it is handed off to the shipping carrier.

Shipping Rates & Delivery Estimates We currently ship exclusively within the United States. Once your order has finished processing, it will be shipped via standard ground service (typically USPS Ground Advantage). Transit times generally take an additional 3 to 5 business days depending on your location.

We offer simple, weight-based flat-rate shipping to keep costs predictable:

  • Standard Lightweight Shipping (under 1 lb): $4.99

  • Standard Heavy/Bulky Shipping (1 lb and over): $8.99

  • Free Standard Shipping: All orders of $75.00 or more automatically qualify for free standard shipping at checkout!

Order Tracking Once your order has been processed and a shipping label has been created, you will receive a confirmation email containing your tracking number. Please allow 24 to 48 hours for the tracking information to update in the carrier's system.

Damaged, Lost, or Stolen Packages We take great care to securely pack every 3D print so it arrives at your door safely.

  • Damaged Items: If your item arrives damaged due to rough handling in transit, please contact us within 48 hours of delivery. Please include a clear photo of the damaged item and the shipping box so we can make it right.

  • Lost or Stolen Packages: We cannot be held responsible for packages that are lost or stolen after the carrier has marked them as "Delivered" to your address. Please ensure your shipping address is a secure location. If your package is delayed in transit or appears lost before delivery, please contact us and we will assist you in working with the carrier.

Address Changes Please double-check your shipping address at checkout! We are unable to reroute packages once they have been handed over to the carrier. If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the original shipping costs and any additional fees to reship the package.